Billing
Free and Pro plans, session quota, what Pro unlocks, extra sites, and how to manage or cancel your subscription.
Klickbee Tracking has two plans, Free and Pro. The plan belongs to a site, not to your account: one account can have a Free site and several Pro sites.
Free and Pro
| Free | Pro | |
|---|---|---|
| Price | $0 | $9.99 per month, per site |
| Sites | 1 per account | Each additional site is a Pro site |
| Sessions | 1,000 per calendar month | Unlimited |
| Session replay history | 7 days | 60 days |
| AI summaries, goal suggestions and variation ideas | No | Yes |
| Claude / MCP access | No | Yes |
| Analytics, heatmaps, funnels, goals, pixels | Yes | Yes |
Payment is handled by Stripe. At checkout, Stripe shows the taxes, currency and payment methods that apply to you.
Looking after several sites for clients? Email hello@klickbee.com to talk about agency plans.
Your second site
The first site you create is Free. When you create another one, it is created as a Pro site and you are sent straight to Stripe to subscribe. The site becomes active once the subscription is active.
Only sites you own count: being invited to someone else's site does not use your free site.
Sessions and the monthly quota
A session is one visit in one browser tab. Free sites include 1,000 new sessions per calendar month. The counter resets on the 1st of each month at 00:00 UTC.
On a Free site, a banner at the top of the dashboard shows "X / 1,000 sessions this month" and the reset date, with an Upgrade to Pro button. When you pass the limit, the banner tells you, and under the plan's rules tracking of new sessions is paused until you upgrade or the month resets. Data you already collected is kept.
Pro sites have no monthly session limit and no counter.
Keep an eye on 1,000
If your site is close to the limit, upgrading before it is reached means no visit is missed.
Upgrade a site to Pro
- Select the site in the project switcher.
- Open Settings → Billing. The page shows the site's name, its plan and its status.
- Click Upgrade to Pro and complete the payment on Stripe.
Only the site's owner can upgrade it.
Manage or cancel your subscription
On a Pro site, Settings → Billing shows Manage subscription. It opens the Stripe customer portal, where you manage your subscription, for example your payment method, your invoices or a cancellation. The exact options are those the Stripe portal offers.
When a subscription ends (cancelled, unpaid or expired), the site leaves Pro. If you have no other Free site, it returns to Free. If you already have a Free site, it is suspended until you subscribe again. If a payment is late, Pro stays on while Stripe retries.
Suspended sites
A suspended site is one that is marked Pro but has no active subscription, for example a second site whose checkout was not completed. Under the plan's rules, a suspended site does not collect data, and Claude cannot access it until the subscription is active again. The Status line on Settings → Billing shows whether the site is active or suspended.
Your existing data is kept, and is only removed by normal retention.
Pro features at a glance
- Unlimited sessions per month.
- AI: session summaries, goal suggestions and A/B variation ideas. See Dashboard tour.
- Claude / MCP access for your assistants. See Connect Claude.
- 60-day replay history, against 7 days on Free. See Sessions and heatmaps.
Related
- Invite your team: teammates do not add to your bill.
- Troubleshooting if data stops arriving.